U.S. Bank Issue Coordinator - Elavon Issues Management in Montgomery, Alabama

Responsible for facilitating the identification, assessment, control, and monitoring of operational risks across Elavon through the issue management process.

Provides the governance and oversight to ensure identified issues receive appropriate remediation and corrective action. Responsible for incorporating appropriate impact assessment and root cause analysis for all identified issues.

Strong project management skills are required to facilitate issue corrections. Strong working knowledge of operational risk management, process engineering, and applicable regulatory requirements needed.

Specific responsibilities include:

• Using corporate risk management policies as guidelines, will help the business

line understand and implement the policies. Examples include AML practices

and operational loss data collection.

• Ensuring the implementation of key risk management practices and

procedures in the normal course of business operations. Ensuring appropriate

participation in high-level discussions to identify and respond to business risks

and ensuring the line of business understands key risk concepts and their

relevance to core business practices.

• Ensuring that process controls used to mitigate business risks are properly

designed and executed. Facilitating installation of new risk initiatives and

reviewing business line summary reports for accuracy and completeness.

• Working with business line managers to develop a culture that fosters self-

identification of business and operational issues and to design and implement

operational risk and compliance assurance solutions that mitigate risk.

• Planning, managing, and providing ongoing support for the Bank's global

governance, operational risk and compliance (GRC) framework.

• Providing governance and oversight to the root cause analysis and corrective

action plans of identified issues.

Location is a preferred Elavon office: Atlanta, Knoxville, Denver, but may also be Home Based


Basic Qualifications

  • Bachelor's degree, or equivalent work experience

  • Five to seven years of experience in an applicable risk management


Preferred Skills/Experience

  • Excellent written, interpersonal, and verbal communication, organization, presentation, project management, and analytical skills.

  • PC proficiency using a variety of software packages including Microsoft Word,

Excel and PowerPoint in a windows based environment.

-The ability to work well independently with limited direct supervision.

  • Advanced knowledge of applicable laws, regulations, financial services, and

regulatory trends that impact their assigned line of business

  • Must possess business acumen and credibility to help business line(s)

proactively identify issues.

Job: Risk/Compliance/QC/Audit/Fraud

Primary Location: Georgia-GA-Atlanta

Shift: 1st - Daytime

Average Hours Per Week: 40

Requisition ID: 180006047

Other Locations: Colorado-CO-Denver, United States, Tennessee-TN-Knoxville

U.S. Bank is an Equal Opportunity Employer committed to creating a diverse workforce.

U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.